We offer Free shipping across India to most major cities for all orders above Rs. 2000. For orders below this value, a flat shipping charge of Rs. 60 is levied per order and is included in your Check Out.
All orders are shipped by reputed transport/courier agencies. Customers are requested to provide a complete and correct address. Pin code is mandatory to ensure correct delivery. Deliveries will be made only on business days only. All products will be shipped from our Warehouse in Delhi.
Orders are typically processed within 24-48 hours of being received. Expected shipment time is 2-3 business days, all other factors being optimum.
If you want to change your postal address, the customer should change it within 4 hours of placing the order. If you get late to do it, email us on kulisprofessional@gmail.com
If, for any reason, there is going to be a delay in shipping because an item is out of stock or If there is an unusual delay in filing an order, we will notify you by email.
You may return/replace most new, unopened items within 7 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 4 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.